Frequently Asked Questions

01. How long is delivery?

The AOVO Pro delivery is 1 to 2 business days. We will send you a delivery confirmation email once dispatched with the tracking number and courier so you can track it the whole journey.

02. Is there a warranty?

• One year warranty for scooter's motor
• Half year warranty for scooter's battery 
• If any part of the scooter is broken, free replacement will be shipped (only applicable if mentioned within 7 days of receiving the order)
• Customer will only pay for shipping of the parts once the 7 days period is passed
You can contact after sales if you have a problem with your scooter here: 
Help Centre

03. Are electric scooters legal?

Only on private land with the owners consent, however we expect them to be legalised by the end of 2021.